Himalayan Hunters : Shipping Policy & Important Information
FREE WORLDWIDE SHIPPING
That’s right, we offer completely free shipping on all mad honey orders (subject to international customs requirements).
1. Refund & Return Policy
• Refunds are available only if we have not yet viewed or processed your product upon request.
• Approved refunds will be 60% of your payment, with 40% retained to cover costs such as:
• Custom harvesting & quality inspection of each jar of mad honey.
• Specialized safe packaging materials suitable for international and perishable delivery.
• Administrative processing, including shipping label preparation, documentation, and order handling.
These policies help ensure transparency and maintain our ability to sustainably offer free shipping and artisanal-quality honey.
2. Shipping Information
• We ship to countries worldwide, with notable destinations including the United States, Canada, United Kingdom, most of Europe, Japan, and many more.
• Free shipping applies to all legal destinations, subject to customs and regulatory compliance.
3. Restricted Destinations – Countries Where Mad Honey Is Banned
We do not ship to countries where mad honey or grayanotoxin-containing products are banned, to comply with local laws and regulations. These include:
• South Korea (official ban on mad honey since 2005)
• Australia (biosecurity regulations prohibit mad honey imports)
• Brazil (strict food safety regulations have led to a ban)
• Mexico (importation and possession are illegal)
If you live in or attempt to ship to one of these countries, your order will be automatically canceled, and we’ll notify you promptly.
4. Why These Restrictions?
• Grayanotoxin, the psychoactive compound in mad honey, is considered a food risk in certain regions—leading to bans in some countries.
• For legality and safety, we adhere strictly to international regulations.
5. Packaging & Customs
• Your honey is carefully packaged using food-safe, temperature-stable materials to preserve quality during transit.
• All shipments include accurate labeling and necessary documentation to ensure smooth customs clearance (e.g., ingredient details, origin, importer contact, etc.).